Refund policy

RETURNS & REFUNDS

·         Due to the personal and hygienic nature of skincare products, all sales are final.

·         We only accept returns and issue refunds for unopened, unused products in their original, sealed packaging, subject to inspection and approval by Luxe Rituage, LLC.

·        Eligible return requests must be submitted within fourteen (14) days of delivery.

·        Approved returns are subject to a $15 restocking and reprocessing fee, which will be deducted from the refund amount.

·        Original shipping charges are non-refundable, and approved refunds will be issued to the original form of payment.

·         Returns sent without prior authorization will not be accepted.

 

DELIVERY DISPUTES & CHARGEBACKS

Carrier delivery confirmation (and, where applicable, signature confirmation) constitutes proof of delivery to the address provided at checkout. Luxe Rituage, LLC does not issue refunds or replacements for orders marked as delivered by the carrier. If a customer elects to waive signature confirmation, the customer assumes all responsibility and risk of loss once the package is marked as delivered. Any chargeback submitted for an order confirmed as delivered may be contested using carrier records and this policy.

You’re welcome to contact us anytime at hello@luxerituage.com

  Last updated: April 12, 2026